We ship worldwide. After your order is placed there is a processing time of 24-72 business hours (excluding weekends & holidays). Once your order ships a confirmation email will be sent to you to with detailed tracking information. You can also find your shipping details by logging into your account. Please note that while we don't foresee any delays after the package has shipped these events may occur. Please contact us in the event our carrier is delayed and we will be happy to help locate the parcel for you.
**We cannot cancel or refund any orders that have already shipped.
We have the following shipping estimates within the USA:
Ground $6.95 5-7 Business Days
Priority $15 2-3 Business Days
We have the following shipping estimates within CANADA:
Standard International $21.99 5-10 Business Days
Shipping options above exclude products that are considered oversized. Oversized products are subject to weight and dimensional rate calculations determined by the shipping carrier/service chosen at checkout.
INTERNATIONAL SHIPPING POLICY
Priority Mail International | 6-10 Business Days
Worldwide Expedited | 2-5 Business Days
Both shipping costs are calculated based on geographical location of delivery address and total weight of the package. Please follow checkout options to receive your calculated rate and estimated delivery time. Please note customs fees may apply for shipments according to local legislation. UNRAVELLED COLLECTION does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable. Please check with your local courier for more information on how COVID-19 directly effects your shipments with us.
***UNRAVELLED COLLECTION is not responsible for lost or stolen packages. We kindly ask you ensure your shipping address is correct before finalizing your order. Lost/stolen packages are nonrefundable.
***Once your order leaves our facility, It is at the liability of the carrier. If your package says delivered but you cannot locate it, please contact your selected carrier and follow their instructions in filing a claim. We cannot file claims on the addressee’ behalf.